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What our customers say

A selection of emails and letters received by us

Please note: We do not offer incentives to customers to write feedback. The only true testimonial is one that the customer has taken the time to write without being asked and has sent of their own volition! These are copied and pasted exactly as they were received with only names removed for privacy reasons.


Dear Ag Photo Lab
Just a very quick note to thank you for the absolutely brilliant job you did on this order. Not only are the prints outstanding, but they were delivered in record time -- less than 24 hours from the time I placed the order.
The service and quality of work from your lab is truly exceptional. I shall certainly be using AG for all my photo processing and printing from now on.


Just wanted to let you know that I thought the quality of work was excellent. The scans were brilliant and a delight to work with in Lightroom 4 (not as they needed much as there was not a blemish on them!) The whole exercise has influenced my decision NOT to scrap medium format analogue photography and to use AG's process and scan for future projects in this medium. I shall also express my views to my (London Region) Royal Photographic Society group. Well done and all the very best.
 
Hello there! Fabulous quality prints rec'd earlier today
Order arrived today……….most impressed ! prompt, careful processing ( not over developed ) and clean presentation in files with CD and contact sheets as requested. I shall definitely be continuing to use Ag Photo Lab.
 
Hey. I just wanted to say how pleased I was with your service. My local camera shop closed down and I thought it was going to be a real drag now to get films developed, but in fact it was faster! I put them in the post box outside my house one afternoon and less than 48 hours they were back with me. Brilliant, thanks so much.
 
Hi,
This was the first time I have used AG and I must say that I have been impressed all the way. You've been great at communicating with me but it's the scans I got back that are really great. I've used a UK pro lab and these are much better and cheaper than I got from them. I was using the same camera and film type too!
 
I'm not sure who did my scanning but they've done great. I will be using your lab from now on

 
Hi,  just to let you know I have received the prints. I am impressed with the quality and the speed with which they have been processed. Many thanks.
 
Fantastic service :-) 
Thank you very much.
Have a great weekend.

 
Hey!
 
I just wanted to say how pleased I was with the quality of the dev/scan I got from you today. Thanks!

 
Thankyou for your quick response, it was very much appreciated and great customer support , Thankyou
 
Hi there,
 
Thanks for some wonderful service on some recent B&W development work.  You took a 30 year old exposed film and got results from it despite my not knowing the film type!

 
What superb service. Many thanks guys!
 
Afternoon. Perfect results, thank you so much. You'll be having my return custom for sure
 
Hiya, Just wanted to drop you a note to say I really appreciate your development service: fast turnaround, consistent results, pushing and pulling done exactly right and so on. I recommend you to all my friends.
 
Hi Matthew, Just thought I'd let you know what a fantastic job your did of my photographs recently. They look stunning in their frames going up the my staircase. The reproduction was both sharp and colour corrected. You may not recall, but you printed another photo about 4 week ago of my 4 grandchildren with writing on their feet saying "We love Nanna", unbeknown to me as it was a birthday gift. Another stunning reproduction.
 
Hi Matthew,
Sorry for the delay in replying but I've been up to the gunnels. The negs and scans arrived safe and sound and we are delighted with the results given the indifferent technique we used and some pretty expired film.
We have tried most of the UK labs and had very indifferent results.....AG Photo Labs are by far the best we have so far received. We have been contemplating making a major return to film for our professional work but had put it on hold as we could not find a lab that produced good enough results....thats now sorted! We will continue to send you test films as we refresh ourselves and all our cameras and will always look forward to receiving the results back.

 
An appreciation. The printing quality of my first order with you was exceptional. C41 process and prints were excellent for colour balance on all 5 films. Scan and print print quality from 35mm Kodachrome slide was superb. Life in the old process yet and will use your service again with the Potra films provided. Thanks for for your excellent service, web pages, and attention to the details.
 
Hi, I received it today! You do very good processing, better than any other store I tried. Thanks! I like how you prepare the slides in these boxes, one per film, and print the date on each slide. Very handy!
 
Hi - I know that these days not many people give feedback but here it goes.... I just wanted to say a big thank you! - This is the first time I have used your services and I am impressed with the speed, communication, price and the final results (shame my medium format photos are not yet at the same level yet!). I will definitely be using yourselves for all my negative processing in the fuure and will recommend you to others. Happy Xmas and carry on the good work.
 
Hello Matthew (and Nick), Thanks for the scans. They arrived on Saturday. They look good. Thanks!
 
Dear Ag Photo Lab,
I have received my films and I am over the moon impressed with how you have scanned and processed them! Thank you ever so much! I will defiantly use your services again!

 
Just a quick thank you for dealing with my order so promptly. Many thanks, it was much appreciated.
 
Amazing. Cheers for the prompt response. Top notch service as usual!
 
Thanks so much. Great service yet again!
 
Just wanted to say.....Very happy! Will definitely be using you, from now on.
 
Thanks, The negatives arrived safely this morning. This is the first time I've used your developing (I'm an Ag film and chemicals buyer) and have to say I'm delighted with the service. Thanks very much indeed. I shall be sending you more rolls before too long!
 
Wooww! thank you soooo much! That is awesome guys! Thank you very much for doing this! I really appreciate it. And I know I will take my camera now.
 
Fantastic turnaround. Thank You!
 
Hello Guys, Thanks a lot for the very good job again :-) I was surprised to discover that the proof prints were 5'' on the diagonal and not on the side but I quite like the tiny feel of it. Thanks again! New films coming soon.
 
The negs arrived this morning and are currently being scanned (and looking good so far). Thanks for the speedy and excellent service.
 
Hi Thank you for your update. Thee prints have arrived and they're excellent. I've 2 more films to post to you today.
 
Hello Matt, My negs and CD arrived safely this morning, and I'm delighted with them - thank you! You've done a superb job, and I shall send all of my films to you for developing from now on.
 
Hello Oh thank you so much that was very fast! :) I shall definitely be using you again to process my black and white films :)
 
Hi Matt, Got my scans/negs back today. You guys have done a great job, very high res scans for the price of the crappy ones at Xxx Xxxxxxxx. You'll be getting the rest of my film in future I think.
 
Hi Matt, Not a problem, and good luck with this service. You've done a good job with the website/freepost address etc. it's about as easy as can be.
 
Arrived safely this morning (Saturday). Excellent negs... I will be back!!
 
Thanks for providing the developing service – I am always very impressed with it!

 

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